Interviews, Tips & Tricks

Interview: Jeff Stewart, Founder, UrgentCareer & Mimeo & Angel Investor

0 Comments 08 April 2010

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Jeff Stewart if the founder and CEO of UrgentCareer, Founder and Chairman of Mimeo, angle investor in several New York based startups and himself is on his sixth startup in New York City.

We talk about UrgentCareer, Mimeo, why he chose New York as the city in which to start six companies and what Jeff looks for in an investment as an angel investor.

[Note to self - make sure the interviewee is facing the camera!]

Sean: So we’re here with Jeff Stewart, CEO and Founder of UrgentCareer and, actually, serial-entrepreneur. Jeff why don’t you do the honors of telling us a little bit more about yourself than I’d remember.

Jeff: So I’m an inventor, angel investor and a big advocate for New York as a great place to start a company.

Sean: Yeah. So you’re currently the founder and CEO of a company called UrgentCareer. Can you tell us a little bit about that?

Jeff: Sure. UrgentCareer is developing a new technology for finding, screening, and assessing salespeople. We’re using computational linguistics to essentially categorize salespeople and figure out what type of salesperson will succeed in which role. So, we do that by recording a conversation, transcribing the conversation, and then algorithmically analyzing that with the hopes of eventually being able to successfully categorize the different types of salespeople.

Sean: So who’s the ideal customer for UrgentCareer?

Jeff: Today we work with – as the technology is still evolving –we work mainly with venture-backed, fast-growth startups. Although, more and more we find ourselves working with large corporations who have substantial sales organizations and, like so many companies, understand that getting great sales people is critically important.

Sean: So any founder or startup here in New York – or anywhere – should call you if they’re thinking about building a sales team and don’t want to make lots of mistakes doing it?

Jeff: Well, as we built out the technology we realized we needed to have access to a steady stream of data and the best way to do that was to actually build out a world-class sales recruiting organization. So, we’ve created the capability of finding exceptional sales talent. So, yes, if you’re looking to find exceptional sales talent, we can do that.

Sean: And so Mimeo was the other, kind of, the last big company. Do you want to talk quickly about Mimeo here …

Jeff: Sure, sure. Mimeo is also based in New York. We are an internet-based print service. We take digital documents, literally from your computer, hit “print,” it goes to our state of the art production facility in Memphis, TN, gets produced and it can be Fed-Ex’ed anywhere Fed-Ex delivers. It’s usually faster, easier and certainly a lot more convenient for document production.

Sean: So this is, you said I think, number six, that UrgentCareer is going to be your sixth startup in New York. Why New York, why not the [Silicon] Valley? Why do you choose here for home for all of your companies?

Jeff: Well the Silicon Valley is absolutely amazing, it’s a very special place for startups, but I think more and more you’ll see New York as the number two place on the planet for startups. The reason for that is talent. There’s a vast reservoir of talent here in New York and we’re able to attract talent from all over the world. There’s customers, there’s actually about 150 billion-dollar plus companies that have substantial presences here in New York…

[INTERRUPTION]

Jeff: …There’s about 150 billion-dollar plus revenue companies who have substantial representations here in New York. Also it’s an international city and there’s a great startup community, including second and third time entrepreneurs who are now actively involved in a new wave of startups.

Sean: You said to me earlier that you think New York is going to be bigger than the [Silicon] Valley…in terms of being able to invest. Why is that? Why would New York be a better place?

Jeff:  Well, I think, again Silicon Valley is incredible and has very robust seed and angel stage investment… and even more important, experienced entrepreneurs who can contribute advice as part of that investment. But New York has an extremely high density of qualified investors with deep industry expertise across a wide range of industries and can have a lot to bring to the table. As far as a reservoir of potential angel investors, New York actually surpasses the West Coast as far as the number of potential angel investors. And I think, at least what I’m seeing as an angel investor is more and more qualified investors saying, “How do I get involved in this asset class?” It’s one of the few asset classes left that – thanks to the proliferation of derivatives – is still uncorrelated. So it’s a good performing asset class, it’s uncorrelated, and it’s fun. You roll up your sleeves and you contribute more than just the investment. A lot of the times you can bring important domain expertise to the table which helps the company out.

Sean: So you’ve invested yourself in multiple companies in New York and elsewhere. What do you look for in an angel investment?

Jeff: Well, I like to get involved…

Sean: Who should come see you?

Jeff:  I like to get involved very early, so at that stage it’s a lot about the management team, or the partial management team, if you will. Also, I’m a geek at heart. I’m very interested in technology, so I like to see that there is technical lead and that there’s some depth there. And I look for the ability to move quick and execute quick. I think world-class startups are built through fast iterations and, you know, in some cases, lots of mistakes but the ability to make their mistake learn from it and move from there to the next level.

Sean: Do you have a syndicate of friends and fellow investors that you push your portfolio of companies out to once you’ve made a choice to invest?

Jeff: Oh, absolutely. I think… I do angel investing as a team activity.  You know, there’s just not enough money being put to work to dig as deep as a professional VC would, so you have to rely on a team, if you will, to dig in and do the due diligence. And then also the amount of the investing, you have to rely on a team to make sure that there’s enough money being put to work that it can take the company to the next level. So I think that most successful angel investors co-invest with other angels, and I think that’s in the benefit of the, too, because you get diverse perspectives and it’s healthy for the entrepreneur.

Sean: So any other words of wisdom you’d like to leave behind for some aspiring entrepreneur that wants to say in five or ten years that they’ve been successful six times over?

Jeff: I think it’s… starting companies is a lot of work.  It’s not for everyone, but it’s extremely rewarding and you learn a lot quickly. And I encourage anyone who’s looking to do it to do it.

Sean: You know, six times in, you have enough experience, do you still need to do the 80 hour work weeks or can you be more efficient at it?

Jeff: Yeah, I think you can be a little more efficient, but I think that there’s certain phases that the company goes through that there’s no short-cut. It just takes a lot of work.

Sean: And it needs the founder.

Jeff: And it needs the president, yeah.

Sean:  Well, Jeff thanks for sitting with us today.

Jeff: My pleasure.

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Sean Black

Sean Black - who has written 45 posts on StartupAlley.

Sean is the author of StartupAlley, Founder & CEO of SalesCrunch.com, and formerly founding VP, Sales of vertical search engine Trulia.com. Sean lives in Hell's Kitchen and works in Union Square. Connect with Sean on LinkedIn here http://www.linkedin.com/in/seanblack

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